Table of Contents

Eyeball Games Privacy Policy

Effective Date: May 6, 2024

Eyeball Games PTE LTD ("Eyeball Games", "we", "us", or "our") respects your privacy and is committed to protecting your personal information when you use our mobile pool game, Pool Masters (the "App"). This Privacy Policy describes the types of information we collect, how we use it, and the choices you have about your information.

This privacy policy constitutes a binding contract between You and Eyeball Games. Please share your Personal Data on the App, only if You have read, understood and consented to the terms contained herein. Any sharing of Personal Data on the App, shall be construed as Your consent to these terms.

If You do not agree with this Privacy Policy, then please do not access or use the App.

1. Information We Collect

We collect the following types of information when you use the App:

• Personal Information: We collect certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: email address, date of birth, and address.
• Device Information: We collect information about the device you use to access the App, such as device type, operating system version, unique device identifier, and IP address.
• Usage Data: We collect information about all your activity within the App, such as game progress, scores, and time spent playing.
• Optional Information: We may offer certain features within the App that allow you to provide optional information, such as a username or profile picture.

We do not knowingly collect personal information from children under the age of 16.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and improve the App: We use the information we collect to operate and improve the App, including troubleshooting bugs, analyzing usage trends, and personalizing your experience.
• To send you updates about in-game offers and promotions: We will show you promotional offers, App updates, and information about virtual items that can be purchased in-game, which will be tailored to you based on gameplay, geography, device data and in-game interactions. We do this based on our legitimate interest.
• To provide customer support: We use the information we collect to provide you with customer support.
• To comply with Applicable laws: We may use the information we collect to comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with the following third parties:

• Other players and users: They will see your profile Information and in-game activities.
• Service Providers: We may share your information with service providers who help us operate the App, such as cloud storage providers and analytics providers.
• Law Enforcement: We may disclose your information to law enforcement or other government agencies if we are required to do so by law.

We will not share your information with third-party advertisers without your consent.

4. Your Choices

You have the following choices regarding your information:

• Deleting Your Information: You can request that we delete your information by contacting us at privacy@eyeball.gg 
• Modification/withdrawal of consent: You can modify or withdraw your consent, by writing to us at privacy@eyeball.gg 
• Restrict processing of Personal Data: You may raise objections and/or request to restrict processing of Your Personal Data, by writing to us at privacy@eyeball.gg 

GDPR

If you are an EU based user, among other rights, You also have the right to:

1. Ask whether we process personal information about you, and if we do, to access data we hold about you and certain information about how we use it and who we share it with.
2. Request that we delete the personal information we hold about you in certain limited circumstances.
3. Request that we stop processing the personal information we hold about you.
4. Object to our processing of data about you.

California Consumer Privacy Act (CCPA)

If You are a California based User, among other rights, You also have the right to:

1. Obtain disclosure regarding the specific categories and pieces of Personal Information collected in reference to You.
2. Prohibit the selling of Your Personal Information, if such sale is happening.
3. Request that we delete the personal information we hold about you in certain limited circumstances.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, You confirm, acknowledge and agree that no internet transmission or electronic storage is completely secure. Eyeball Games does not make any absolute representation or warranty regarding the security of Your Data.

 You acknowledge and agree that Eyeball Games cannot possibly guarantee absolute protection against loss of information. As the internet is susceptible to unforeseen security issues, Eyeball Games can only make reasonable efforts to protect Your Personal Information, but cannot give an absolute guarantee regarding the same.  Eyeball Games shall not be liable in the event, Your Personal Information is unauthorizedly disclosed on account of improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss of information, or any security breach which is beyond the reasonable control of Eyeball Games.

6. Third-Party Websites

Some content on the App may contain links to third-party websites or applications.  If You choose to click on such links, You would be redirected to a third-party website. Please note that, Our EULA and Privacy Policy cease to apply as and when You are redirected to a third party website. You are advised to read the privacy policy of such third-party websites before You submit any Personal Information on such a website. We shall not be responsible for any loss of information which may occur on such third-party websites. Eyeball Games is not liable to obtain your consent for a third-party's privacy policy.

7. Data Retention

We will not retain information longer than necessary for the purposes carried out by us unless required by Data Protection Legislation.  We may need to retain Personal Data in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules. Information is deleted or anonymized by Eyeball Games as soon as it no longer serves the purpose it was collected and processed for. Eyeball Games stores Data only as per Applicable Laws.

8. International Transfers

We process your information in several countries, including countries within the European Economic Area (“EEA”), the United Kingdom (“UK”), the United States of America, Singapore and others. When we transfer your information outside the UK or the EEA, we may transfer it to countries that have been recognised as offering adequate protection by the EEA or the UK. When this adequacy status has not been offered, we use standard contracts that can be used in the EEA or the UK to safeguard your Information while transferring it outside the EEA or the UK. By using the App, you consent to the transfer of your information to these countries.

9. Children's Privacy

The App is not targeted at people who are under the age of eighteen (18) years old hence we do not knowingly collect personal information from children under the age of eighteen (18) years old. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at privacy@eyeball.gg. We will promptly delete any such information upon verification.

10. Force Majeure

You agree that You shall not hold Eyeball Games responsible or liable for any non-performance of any obligations under this Privacy Policy, if such non-performance arises due to events including but not limited to:

1. Floods, fire, earthquakes or any natural disaster or acts of god.
2. Riots, war or any such act of violence.
3. Epidemics/Pandemics
4. Unprecedented technical errors including but not limited to network errors, unforeseen down time of the internet and power outages affecting internet services.
5. Hacking
6. Global internet shutdowns.
7. Any change in applicable laws.
8. Any other reason beyond the Company’s control.

11. Limitation of Liability

You further agree, that You shall not hold Eyeball Games liable for any unauthorized disclosure or leakage of your Personal Information, directly or indirectly, by Eyeball Games or any third-party. Eyeball Games shall not be liable for any indirect, consequential or remote damages arising out of or in connection with this privacy policy.  The total liability of Eyeball Games in the event of breach of this privacy policy shall not exceed the actual amount received by Eyeball Games from you.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@eyeball.gg 

13. Changes to This Privacy Policy

This Privacy Policy is subject to change and we may make any necessary changes. We will post any changes on this page and, if the changes are material, we will provide you with more prominent notice.

This Privacy Policy is intended to comply with the laws of Singapore, the United States, the European Union (EU), including the General Data Protection Regulation (GDPR), and Australia, including the Australian Privacy Principles (APPs).